Privacy Policy

Your privacy is our priority.

At VIZIUUY, respect for the privacy and security of our neighbors (what we call our customers) is at the heart of everything we do. This commitment goes beyond offering smart, affordable products—it extends to how we collect, use, and protect your personal information. Below are the pillars that guide our privacy practices:

Our Privacy Pillars

Privacy and security built in

From product design to service delivery, privacy and security are foundational to our decisions:

  • All devices and services use encryption to protect data in transit and at rest
  • We conduct regular security audits and updates to maintain system integrity

What We Collect

To provide and improve our services, we may collect the following types of information:

  • Device data (e.g., model, serial number, connection status)
  • Usage data (e.g., feature interactions, voice command logs)
  • Audio and video recordings (only when recording features are enabled by the user)
  • Location data (e.g., for automation or emergency response features)
  • Account information (e.g., name, email, login credentials)

How We Use Your Data

We use collected data to:

  • Deliver personalized features and services
  • Improve product performance and user experience
  • Support customer service and technical troubleshooting
  • Comply with legal obligations

Your Control

Your Control

You have full control over your data through your account and device settings:

  • View, download, or delete your data
  • Manage who can access your devices and content
  • Disable features like voice recognition or video recording
  • Revoke permissions for third-party integrations

Data Sharing

Data Sharing

We do not sell your personal information. We only share data under the following circumstances:

  • With your explicit consent for third-party services (e.g., voice assistant integrations)
  • When required by law or valid legal process
  • In emergency situations to protect users or the public

Compatibility with Google Home

Compatibility with Google Home

If you connect VIZIUUY devices to Google Home, we follow Google Nest and Google Assistant privacy principles:

  • Voice data is not used for advertising
  • Clear controls are provided for voice interactions
  • Users can delete voice interaction history at any time

Transparency Commitment

Transparency Commitment

We are committed to keeping you informed. Our privacy policy will be updated as needed, and we’ll notify you of any significant changes. You can always find the latest version on our website.

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